COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA
4. We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
5. We may collect and use your Personal Data for any or all of the following purposes:
(a) performing obligations in the course of or in connection with our provision of the products and/or services requested by you;
(b) verifying your identity;
(c) responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
(d) managing your relationship with us;
(e) processing payment or credit transactions;
(f) to maintain and update internal record keeping;
(g) to share any of your Personal Data with the auditor for external/internal audit and reporting purposes;
(h) sending your marketing information about our products or services including notifying you of our marketing events, initiatives and promotions, membership and reward schemes and other promotions;
(i) complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
(j) to share any of your Personal Data with financial institutions for the purpose of applying and obtaining credit facility(ies), if necessary;
(k) for detecting, investigating and preventing fraudulent, prohibited or illegal activities;
(l) when you communicate with us directly via our customer service centre, or directly via our co-workers within our Company in relation to our products and services (in person, by email, telephone, direct mail or any other means);
(m) participate in surveys and other types of research;
(n) to share any of your Personal Data pursuant to any Agreement of document which you have duly entered with us for purposes of seeking legal and/or financial advice and/or for purposes of commencing legal action;
(o) transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes;
(p) if you are a candidate for employment when you complete forms in relation to the recruitment and selection process for the purpose of assessment. We may also collect information about you from your nominated referees where you have authorised us to do so;
(q) to carry out verification and background checks as part of any recruitment and selection process in connection with your application for employment with us; and/or
(r) for other purposes required to operate, maintain and better manage our business and your relationship with us, which we notify you of at the time of obtaining your consent; and you agree and consent to us using and processing your Personal Data for the Purposes in the manner as identified in this Policy. If you do not consent to us processing your Personal Data for one or more of the Purposes, please notify us at the contact details below.
6. We may disclose your personal data: (a) where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods or services requested by you; or (b) to third party service providers, agents and other organisations we have engaged to perform any of the functions listed in clause 5 above for us.
7. The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).